Payment can be declined for a variety of reasons. First, please check that we accept your payment method (Visa, MasterCard or Paypal - Visa Debit must go through Paypal). Second, please make sure your card details and billing address are entered correctly. If it still isn’t working, we recommend calling your credit card company to see if there has been a hold put on your account.
If you are still receiving an error message, please email us at firstname.lastname@example.org and we'll be happy to see what we can do to assist!